Reputation Management 101

$49.00

Common Problem

Think of the last time you searched for a place to eat or stay…. You likely browsed the reviews and passed options with negative ratings. The reality is 82% of consumers read reviews for local businesses, and 48% focus only on reviews written within two weeks. 

Smart Solution

A great reputation is essential, and webSMART helps you put your best foot forward. Our Reputation Management Crash Course gives you the workable tools you need to build brand advocates and change perspectives. 

You'll learn how to:

  • Respond to negative reviews and turn a naysayer into a fan
  • Spot fake reviews [and handle them like a pro]
  • Consistently receive reviews rolling in 
  • Turn your best reviews into your best marketing assets 

Crash Course includes:

  • Guides to help generate new reviews, per platform
  • Worksheets to build a quality reputation routine 
  • Examples of real reviews, and right / wrong responses
  • Downloadable review and citation tracking
  • Best practices, per platform and the latest industry insights

Work smarter, while marketing on a budget. 

As trends change and shifts occur, we update each Crash Course to provide timely guidance and easy-to-follow instructions to stay ahead of your competitors.