Reputation Management 101
Your customers have a lot more options these days. So how do you stand out when your competition is bigger and more established than you? Let your reputation speak for you!
A good reputation is essential because it can be the deciding factor in whether someone chooses you over your competition. Don’t believe it? Think back to the last time you tried to look for a restaurant or where to stay on your vacation. You probably read reviews and passed over some properties with less than stellar ratings. The reality is 82% of consumers read reviews for local businesses, and 48% only read reviews written within the past two weeks. If a business doesn’t have that, chances are they’ve already been filtered out of the search. Don’t let that be you!
Learn the steps to take to establish your presence and manage your reputation on all the major review sites and a few specialty niche directories specific to your business. Also, learn everything you need to know about reviews:
- Respond to negative reviews and turn a naysayer into a fan
- Spot annoying fake reviews and handle them like a pro
- Consistently get more reviews rolling in talking you up
- Turn your best reviews into your best marketing tool
If you’re ready to be the [Fill in with Your Business Type] of choice for your potential customers, then it’s time to start this Crash Course and say hello to 5 star ratings that make you the star!